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Knowledge base
General
Getting Started
2
CLEARomni Overview
Dashboard - status and action
FAQ
0
Features
0
Dashboard
2
Actionable dashboard - Order management
Actionable dashboard - Product management
Product Information Management (PIM)
Overview
3
CLEARomni PIM Overview
Overview - product approval and publishing workflow
Variant publishing status
Image Upload
4
Media Center - upload single file
Media Center - upload multiple image
Create folder in Media Center
Image upload - drag and drop
Batch Import
2
Steps on batch import
Import product with variants
Import template
10
Import template - Overview
Import Template - Common attributes
Import template - attribute input type
Import template - attribute options
Import template - image and file
View all 10
Manual input
8
Create / Update product directly on CLEARomni
Preview content
View comment from others on workflow
View product status history
Submit Product for approval
View all 8
Content Approval
2
Compare data with last approved version
Approve or reject product
Batch update
5
Update content in batch
Update status in batch (simple version)
Approve content in batch
Publish content in batch
Delete product in batch
Product versioning
3
Compare differences between approved versions
Overview - product versioning
Restore an approved product version
Pricing
Update pricing
2
Update price of an item
Update pricing in batch
Inventory
Overview
2
Overview - inventory set up
Overview - inventory operation
Location
12
Create / Update location
Assign inventory in warehouse to channel
Assign an item to a location
Override allocation of an item in a location
Stock in / Stock Out
View all 12
Item
6
Look up inventory of an item in all locations
Export inventory
Adjust stock from item view
Transfer stock from item view
Export inventory - from item view
View all 6
Inventory status
1
Inventory status sync to channel
Order Management System (OMS)
Overview
3
CLEARomni OMS Overview
Overview - order status
Overview - fulfilment order
OMS
1
Dashboard
Fulfilment order
8
Search order
Batch update
Change order status
Check status history
Check if a customer has signed to acknowledge receipt
View all 8
Order status
0
Refund Order
3
What is refund order?
Search Refund Order
Export Refund Order
User management
Overview
1
Overview - user management
User account
4
User Account Listing
Create / Update User Account
Export user(s)
Import users
Group
3
Create / Edit User group
Export User Group
Import user group
Mobile App
Overview - mobile app
4
Overview - when do you need the mobile app
Overview - what can you do with the mobile app
Mobile app - notification
mobile app - left navigation
Fulfilment
9
Mobile app - look up an order via dashboard
Mobile app - Orders
Mobile app - change order status
Mobile app - cancel an order
Mobile app - check order status history
View all 9
Mobile app - set up
6
Mobile app - setting
Mobile app - change password
Mobile app - settings (language)
Mobile app - setting (font size)
Mobile app - update system data
View all 6
B2B2C Marketplace / Seller Center
Overview
4
Seller Center - manage order
CLEARomni B2B2C Marketplace Overview
Seller Center - Change order status
Overview - approve and publish product content
Create Seller
7
Overview
Create Seller in Magento
Update seller seller information
Homepage Profile Configuration
Seller Shipping information
View all 7
Batch Product Import
0
Product Import Template
0
Manual Input
0
Approval
2
View product content status
Submit product for approval
Product Versioning
0
Publishing
1
Unpublishing a product content
Manage Price
5
Through product page
Price Listing
Update price individually
Batch Update Product Pricing
Export Pricing
Manage inventory
5
Seller to manage inventory through product content
Seller to manage inventory through inventory listing
Export inventory
Upload inventory in batch
Low stock alert
Report
Dashboard
2
Overall sales
Performance of products
Export
1
Export order and inventory
Over - Report
1
Overview - Report
FAQs
Shipping FAQs
0
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